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 London Eye
General InformationThe London Eye is the world's highest observation wheel. Paris has the Eiffel Tower, New York the Empire State, and now London has the British Airways London Eye – a modern symbol for 21st Century Britain. Situated in the heart of London, the world’s largest observation wheel is a spectacular way to take in over 55 of London’s famous landmarks in just 30 minutes! A flight on the London Eye takes you an incredible 135 metres above the River Thames and can offer guests amazing awe-inspiring panoramic views over and around London spanning 25 miles in all directions. At 450ft high, The London Eye has 32 capsules, each carrying 25 guests for a 30 minute journey through the most spectacular views of the capital. How to Get There British Airways London Eye is situated on the South Bank of the River Thames, opposite Big Ben. The ticket office is located inside County Hall, which is the building directly next to the London Eye. The London Eye is approximately five minutes walking distance from the Waterloo tube and train stations (take exit 6 and follow the signs for the South Bank) and Westminster tube station (exit one, follow signs for Westminster pier). The Eye is 15 minutes from Charing Cross train station, which is accessed via Hungerford pedestrian bridge. Buses to the London Eye include the 211, 24 and 11. The Eye is on most London sightseeing bus tours and on the new RV1 route that connects the London Eye to the Tate Modern and Covent Garden. Parking We advise against driving to the London Eye. However if you do drive, there are three car parks within walking distance located around the South Bank area. Dining Facilities There are two Costa Coffee outlets which offer a range of tea, coffee, sandwiches and cakes. One is situated inside the County Hall, which is the building adjacent to the London Eye. The other is opposite the gift shop outside. Disabled Access The London Eye has full disabled access both on to the Eye and to use all the facilities inside County Hall, which incorporates the ticket hall, disabled toilet facilities and Costa Coffee. London Eye’s River Cruise Experience also has full disabled access. Toilets & Baby Changing Facilities There are toilets with disabled access and baby changing facilities. Age & Height Restrictions There are no age and height restrictions on the London Eye, although baby pushchairs cannot be taken onboard for health and safety issues. Top Tips The London Eye has a left luggage facility to leave small bags and baby buggies. Please note that no suitcases or heavy bags will be accepted. These items may be left at the left luggage facility at Waterloo mainline station. The London Eye offers a complimentary baby carrier loan service and wheelchair hire. Don’t forget your camera to capture that wonderful panoramic view! We recommend that you fly before 11:00 or after 15:30 when the attraction is less crowded and queuing times may be much shorter. Gift Certificates You may buy Gift Certificates for any number of people for the London Eye. Prices include the cost of creating your Certificate printed on parchment, personalised in the name of the recipient and mailed First Class to you, or direct to the recipient in a protective board-backed envelope with your special greeting message. Please note that all Gift Certificates are posted from the within the U.K. For deliveries to outside the U.K. please allow at least 10 days. If ordering a Certificate to be delivery for Christmas or around the Christmas period, please also take into account potential delays for delivery. The Certificate includes full instructions for the recipient to telephone or email us to agree all details for the visit/s. We will then mail, fax or email our standard voucher/s to the recipient to take to the venue/s. Please note that the Gift Certificate itself will not be accepted at any venue - it is essential to be in possession of our standard vouchers! To buy a gift certificate, please select the appropriate attraction from the drop-down box below and press Select Tickets. Tickets Terms Unless you choose regular mail or fax delivery, your voucher will be delivered to you electronically and you will be able to print your voucher at the end of the booking process. You will also receive an email confirming the date and time of your booking and a hyperlink to your voucher to print at a later date if preferred. If you proceed with a time request rather than choosing an available time, the confirmation of your booking and your voucher hyperlink will be sent by email. Please remember that the boarding procedure takes 30 minutes and you should arrive at the London Eye at least 30 minutes before your reserved time. If you wish to receive a guidebook(s) please specify the number of guidebooks you require in the booking form. Terms & Conditions The booking form will provide a voucher for BA London Eye when your credit card charge has been approved. All information about voucher exchange and how to find the venue will be printed on your voucher. Because your voucher is delivered electronically you may book up until the last minute – you simply Print-n-Go! Booking online is easy with immediate voucher delivery or regular post or fax options. You may also book by telephone on 0901 8101000 (08:00-20:00 BST). Calls cost 25p/min. From abroad please use +441534 739663.
Contact Us for Assistance Email Help If you have any queries about this attraction please email us. Our operational hours for responding to emails are 08:00-23:00 (8am-11pm) UK time daily. (03:00-18:00 EST, 09:00-00:00 CET). Telephone Help Telephone help is available 08:00-20:00 UK time – dial 0901 810 1000 from within the UK (charged at 25p/minute) or + 44 (0) 1534 739663 from outside the UK. |
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