Refreshments:
From a simple cappuccino and handmade shortbread biscuits to a proper hot meal, the historic New Armouries restaurant housed within the Tower's walls offers visitors a range of meals to suit every taste.
The selection includes a wide range of hot meals, freshly made sandwiches and salads, a special children's lunch box and firm favourites such as a traditional English Cream Tea, complete with scones and clotted cream and delicious homemade cakes.
Sandwiches, cakes and hot and cold drinks are also available on the wharf from the Tower Café and kiosk.
Picnic areas:
Visitors may picnic on any of the seats within the Tower. No food or drink may be taken into the White Tower or the Jewel House. There are also plenty of seats along the Wharf and, in inclement weather, the covered area adjoining the Wharf Café is available for schools and other groups.
The Tower Shop:
The shop at the entrance to the Tower of London has undergone a major refurbishment. The striking interior decor and the wide range of quality products on offer capture the main themes of the Tower experience, from prisoners and torture to ravens and the Crown Jewels.
The shop showcases an extensive range of souvenirs as well as gifts, jewellery and a large collection of books on the first floor.
The Jewel House Shop:
This unique shop is located in the Lower Martin Tower where the Crown Jewels were displayed for 200 years from the mid-17th to the mid-19th century. It has a wide selection of costume jewellery as well as sterling silver and 9, 14 and 18 carat gold. All the jewellery is inspired by the Crown Jewels, including the Armills range (left), and is exclusive to the Jewel House Shop at the Tower of London.
The White Tower Shop:
As visitors leave the White Tower they will discover this atmospheric shop located in the basement of the building. As the White Tower is the historical home of the Royal Armouries' collection of arms and armour, the shop takes up the theme with a wide selection of replica armour as well as other special treats for kids of all ages!
The Medieval Palace Shop:
The Medieval Palace gives an insight into how the kings and queens of England lived at the Tower of London. The Medieval Palace Shop offers a range of medieval-style gifts including tapestries, cushions and stone gargoyles.
The Beefeater Shop:
The best-known members of the Tower of London's community are the Yeoman Warders, more popularly known as 'Beefeaters'. The 'Beefeater Shop', situated in Water Lane, has a delightful assortment of gifts all centred around the Yeoman Warder theme. There is something for everyone, from an exclusive range of china to soft toys including a cuddly raven!
Visiting with the family
The Tower is pushchair friendly if your child can bear the bumpy cobblestones! The Jewel House is fully accessible for pushchairs but if you wish to visit the White Tower you will need to leave them in the pushchair park outside; however, please note that it is not supervised.
There are baby-changing facilities in the Brick Tower toilets situated behind the Jewel House.
Baby food and a special children's lunch box are available in the New Armouries restaurant.
Please note that unaccompanied children will not be granted admittance to the Tower.
If any child becomes detached from their party, please let a member of staff know as soon as possible. Lost children are usually taken by a Yeoman Warder to the Byward Tower until they can be reunited with their family or group.
Please ensure that children understand that if they become lost they should ask a uniformed warder for help.
Access:
The Tower of London welcomes all visitors and tries to make everyone's day out successful and enjoyable. However, the Tower is a historic building with difficult stairs and passageways and wheelchair access is limited. There are a large number of steps throughout the Tower with cobbles laid in some of the roads.
Although many of the towers have limited access, the Jewel House is completely accessible to all visitors.
A limited number of wheelchairs are available from the Group Ticket Office at the West Gate entrance to the Tower.
Toilets, with easy ramped access, are situated behind the Jewel House.
Facilities for deaf and hard of hearing visitors:
All the ticket kiosks and onsite shops are fitted with induction loops, as are our conferencing facilities, the Chapel Royal and both of the Tower's Education Centres.
There are touch screen computer panels around the Tower with textual information and images on the major themes of the Tower's history.
The Daily Programme leaflet available to all visitors on arrival encourages hard of hearing visitors to ask the costumed guides for hard copy scripts of the historical stories they are re-enacting.
Subtitles are included with the film clip from Richard III, shown in the Bloody Tower.
Chapel services:
Visitors are welcome to attend services in the Chapel Royal of St Peter ad Vincula, which take place every Sunday, excluding the month of August and during the annual London Marathon.
Holy Communion takes place at 09.15 with sung Matins at 11.00.
Those attending a service in the Chapel should enter the Tower via the West Gate. Visitors must purchase a ticket for access to other areas of the Tower.
Photography
You are free to take photographs within most of the Tower of London but we regret that photography and filming is not permitted inside the Jewel House, White Tower or in the Chapel Royal of St Peter ad Vincula.
Lost property:
If you lose anything during your visit to the Tower of London, please contact the nearest member of staff. All lost property is held by the Pass Office for three days before being passed to Visitor Services.
Bureau de change:
A bureau de change is located adjacent to the West Gate Shop.
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