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365Tickets Travel Update (Last Updated Tuesday 24th March 09:55 GMT)

COVID-19 continues to spread rapidly throughout the world causing more and more uncertainty for travellers. As such our priority is the safety, security and wellbeing of our customers. We’re here to help with any concerns arising from the current situation. 


Overview

 

  • Advice for customers with existing bookings
  • Up to date health information
  • A guide to which attractions are temporarily closed

Advice for customers with existing bookings

 

We appreciate it’s a difficult decision for many of our customers but if you’re looking to amend or cancel a booking, our customer service is on hand to assist you in the best way possible. 

  • Bookings, after 10th March 2020, cancelled more than 48 hours in advance will be entitled to a full refund or free amendment. 
  • Bookings, after 10th March 2020, cancelled within 48 hours of the planned visit may receive a credit redeemable for the full value of the original booking at the discretion of the company. 
  • Refunds or amendments for bookings, made after 10th March 2020, for any attractions that have closed due to preventative measures are at the discretion of our suppliers. 

For more information please contact us


Up to date health information

 

For health updates and announcements regarding COVID-19, we would ask all our customers to carefully read the latest bulletins and communications issued from their relevant authorities. To stay aware of continuing developments in this changing situation we recommend visiting the World Health Organization (WHO) page on COVID-19 and the WHO daily updates.


A guide to which countries have closed their borders

 

The EU has banned all non-essential foreign travel for 30 days

 

  • Czech Republic
  • Denmark
  • Germany
  • Italy
  • Poland
  • Spain
  • United States

A guide to which attractions are temporarily closed

 

We are in constant contact with all of our suppliers to assess the current situation. We will endeavour to update our customers as attractions open and close and reach out to any customers whose bookings are impacted by any closures. 

 

Closures in Australia

 

  • Museums and attractions in Sydney are closed until 27th April.
  • Melbourne Cricket Ground (Until 1st May)
  • Sydney Opera House (Indefinitely)

Closures in Austria 

 

  • Austria has banned gatherings greater than 5 people. All attractions and museums are closed until 22nd March.

Closures in Belgium

 

  • All attractions and museums are closed until 5th April.

Closures in Canada

 

  • City Sightseeing Worldwide - Toronto (Until 5th April)
  • Niagara Adventure Theater (Indefinitely)

Closures in Cyprus

 

  • Fasouri Watermania Waterpark (Opening postponed indefinitely)

Closures in Czech Republic

 

  • City Sightseeing Worldwide - Prague (Indefinitely)

Closures in Denmark

 

  • All museums are closed until 26th March. 

Closures in France

 

  • France is locked down. There are no attractions or museums currently open.

Closures in Germany

 

  • Germany is locked down. There are no attractions or museums currently open.

Closures in Greece

 

  • Museums are closed until 1st April.
  • City Sightseeing Worldwide - Thessaloniki (Indefinitely)

Closures in Hungary

 

  • All museums and attractions are closed indefinitely.
  • Extrapolitan Budapest (Indefinitely)

 Closures in Iceland

 

  • City Sightseeing Worldwide - Reykjavik (Indefinitely)

Closures in Italy

 

  • Italy is locked down. There are no attractions or museums currently open.

Closures in Malta

 

  • City Sightseeing Worldwide - Gozo (Indefinitely)
  • City Sightseeing Worldwide - Malta (Indefinitely)

Closures in the Netherlands

 

  • Amsterdam City Tours (Until 6th April)
  • Amsterdam Museum (Until 1st April)
  • Archeon (Until 6th April)
  • Artis Royal Zoo (Until 7th April)
  • BODY WORLDS Amsterdam (Indefinitely)
  • City Sightseeing Worldwide - Amsterdam (Until 20th March)
  • City Sightseeing Worldwide - Rotterdam (Until 31st March)
  • Efteling (Until 31st March)
  • Hermitage Amsterdam (Until 6th April)
  • Ice Bar Amsterdam (Indefinitely)
  • Keukenhof Gardens (Until 6th April)
  • Lindbergh Tours (Until 6th April)
  • Madame Tussauds Amsterdam (Until 6th April)
  • Madurodam (Until 6th April)
  • MOCO Museum (Indefinitely)
  • Museum Willet-Holthuysen (Indefinitely)
  • Our Lord in the Attic (Until 1st April)
  • Rijksmuseum (Until 6th April inclusive)
  • Ripley's Believe It or Not Amsterdam (Indefinitely)
  • Smidtje Cruises (Haarlem/Amsterdam Circle Line) (Until 6th April)
  • Spido Rotterdam Harbour Tour (Until 6th April)
  • STROMMA NETHERLANDS (Until 31st March)
  • The Amsterdam Dungeon (Until 6th April)
  • The Heineken Experience (Indefinitely)
  • This is Holland (Until 6th April)
  • Walibi Holland (Opening postponed)

Different opening times in the Netherlands

 

  • Cromhouthuis

 

Please see the attraction website for more details.


Closures in Northern Ireland (UK)

 

  • The UK is locked down. There are no attractions or museums currently open.

Closures in Norway

 

  • City Sightseeing Worldwide - Alesund (Until 1st June)
  • City Sightseeing Worldwide - Bergen (Until 1st June)
  • City Sightseeing Worldwide - Geiranger (Until 1st June)
  • City Sightseeing Worldwide - Oslo (Until 1st May)
  • City Sightseeing Worldwide - Stavanger (Until 1st June)

Closures in Poland

 

  • All museums are closed until 25th March.

Closures in Portugal

 

  • City Sightseeing Worldwide - Albufeira (Indefinitely)
  • City Sightseeing Worldwide - Funchal (Indefinitely)
  • City Sightseeing Worldwide - Lisbon (Indefinitely)
  • City Sightseeing Worldwide - Porto (Indefinitely)
  • City Sightseeing Worldwide - Sintra (Indefinitely
  • Extrapolitan Lisbon (Indefinitely)
  • Extrapolitan Porto (Indefinitely)

Closures in the Republic of Ireland

 

Taoiseach Leo Varadkar has announced that all schools, colleges and childcare facilities will close in the Republic of Ireland.

Varadkar has recommended all indoor gatherings above 100 people and all outdoor gatherings above 500 people should be cancelled but it is currently at the discretion of individuals and businesses. 

 

  • City Sightseeing Worldwide - Dublin (Until 30th March)
  • City Sightseeing Worldwide - Galway (Indefinitely)
  • Dublin Bus (Indefinitely)
  • Cliffs of Moher (Until 30th March)
  • EPIC The Irish Emigration Museum (Until 30th March)
  • Glasnevin Cemetery Museum (Until 30th March) 
  • Guinness Storehouse Brewery Tour Dublin (Until 30th March)
  • Irish Whiskey Museum (Until 29th March)
  • Jameson Distillery Bow St (Indefinitely)
  • Jameson Distillery Midleton (Indefinitely)
  • Jeanie Johnston Tall Ship (Until 30th March)
  • Pearse Lyons Distillery, Dublin (Until 30th March)
  • Teelings (Indefinitely)
  • The House of Waterford Crystal (Until 30th March)

Closures in Russia

 

  • City Sightseeing Worldwide - Moscow (Indefinitely)
  • City Sightseeing Worldwide - St Petersburg (Indefinitely)

Closures in Spain

 

  • Spain is locked down. There are no attractions or museums currently open.

Closures in the United Arab Emirates

 

  • Aquaventure Waterpark (Until 31st March)
  • Burj Khalifa (Until 31st March)
  • City Sightseeing Worldwide - Dubai (Indefinitely)
  • City Sightseeing Worldwide - Sharjah (Indefinitely)
  • Dolphin Bay (Until 31st March)
  • Dubai Aquarium (Until 31st March)
  • Ferrari World Abu Dhabi (Until 31st March)
  • HeliDubai (Until 1st April)
  • Sea Lion Point (Until 31st March)
  • Ski Dubai (Until 1st April)
  • The Lost Chambers Aquarium (Until 31st March)
  • XLine Dubai Marina Zipline (Until 31st March)
  • Yas Marina Circuit (Until 31st March)
  • Yas Waterworld (Until 31st March)

Closures in the United Kingdom

 

  • The United Kingdom is locked down. There are no attractions or museums currently open.

Closures in the United States

 

  • A 30-day travel ban on travellers from Europe, excluding the UK and Ireland, has been enforced from 13th March.
  • A 30-day travel ban on travellers from the UK and Ireland has been enforced from 17th March.